Catexplorer Privacy Policy


Catexplorer (ABN 68 217 582 514) ("we", "us" or "Catexplorer") is committed to privacy protection. At www.catexplorer.co ("this site"), we understand the importance of keeping personal information private and secure. This privacy policy ("Privacy Policy") describes generally how we manage personal information and safeguard privacy.

Please read this Privacy Policy carefully and contact us using the details set out below if you have any questions.  

This Privacy Policy forms part of, and is subject to the provisions of, our Terms of Use (available at www.catxplorer.com/terms/).

We care about your privacy:

We will never rent, trade or sell your email address to anyone.

What is "personal information"?

Personal information is defined by the Privacy Act 1988 (Cth) (“Privacy Act”) as ‘information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not and whether the information or opinion is recorded in a material form or not.’

Personal information held by Catexplorer may include your:

  • name and date of birth;

  • residential and business postal addresses, telephone/mobile/fax numbers and email addresses;

  • social media handles and other information contained in your social media account, such as photos and comments;

  • bank account and/or credit card details for agreed billing purposes;

  • your computer and connection information; and

  • any information that you otherwise share with us, such as testimonials and reviews.

  • Information provided to PayPal

All purchases that are made through this site are processed securely and externally by PayPal. Unless you expressly consent otherwise, we do not see or have access to any personal information that you may provide to PayPal, other than information that is required to process your order and deliver your purchased items to you (eg, your name, email address and billing/postal address).

How we may collect your personal information

We only collect personal information that is necessary for us to conduct our business as a community, movement and lifestyle brand for cat owners who explore with their cats.

Information that you provide to us

We may collect personal information that you provide to us about yourself when you:

  • use this site, including (without limitation) when you:

    • register to create an account on the site;

    • purchase any products through this site;

    • add reviews, forum or chat room messages or comments in any elements of this site that permit user-generated content; or

    • complete an online contact form to contact us or any third-party supplier;

  • provide information to us by telephone or through marketing or competition application forms; or

  • send us an email or other communication, such as an instant message through a social media platform.

We are committed to using lawful and fair means to collect personal information and collecting it from others only when it is unreasonable or impracticable to obtain certain information from you directly. We collect personal information about you from:

  • You

  • Searches and enquiries

  • Your use of our website (see ‘IP Addresses’ and ‘Cookies’ below)

We will destroy or de-identify information where we form the opinion that the information has been provided to us unlawfully or unfairly.

IP Addresses

We may also collect Internet Protocol (IP) addresses. IP addresses are assigned to computers on the internet to uniquely identify them within the global network. Catexplorer collects and manages IP addresses as part of the service of providing internet session management and for security purposes. Catexplorer may also collect and use web log, computer and connection information for security purposes and to help prevent and detect any misuse of, or fraudulent activities involving, this site.

Cookies

As you probably know, a cookie is a text file or a packet of information that is placed on your hard disk by a web page server to identify and interact more effectively with your computer. This site uses "cookies" to help personalise your online experience and to make it easier and faster for you to use the site.

There are two types of cookies that may be used at this site: a persistent cookie and a session cookie. A persistent cookie is entered by your web browser into the "Cookies" folder on your computer and remains in that folder after you close your browser and may be used by your browser on subsequent visits to this site.

A session cookie is held temporarily in your computer’s memory and disappears after you close your browser or shut down your computer.

Cookies cannot be used to run programs. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

In some cases, cookies may collect and store personal information about you. Catexplorer extends the same privacy protection to your personal information, whether gathered via cookies or from other sources.

You can configure your internet browser to accept all cookies, reject all cookies or notify you when a cookie is sent. Please refer to your internet browser’s instructions to learn more about these functions. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this site.

Why we use cookies

This site uses cookies to:

  • remember your preferences for using this site;

  • facilitate e-commerce transactions, to ensure that your order is remembered between pages during the checkout process;

  • show relevant notifications to you (eg, notifications that are relevant only to users who have, or have not, subscribed to newsletters or email or other subscription services); and

  • remember details of data that you choose to submit to us (eg, through online contact forms or by way of comments, forum posts, chat room messages, reviews, ratings, etc).

Many of these cookies are removed or cleared when you log out, but some may remain so that your preferences are remembered for future sessions.

Third party cookies

In some cases, third parties may place cookies through this site. For example:

  • Google Analytics, one of the most widespread and trusted website analytics solutions, may use cookies de-identified data about how long users spend on this site and the pages that they visit;

  • Google AdSense, one of the most widespread and trusted website advertising solutions, may use cookies to serve more relevant advertisements across the web and limit the number of times that a particular advertisement is shown to you; and

  • third party social media applications (eg, Facebook, Twitter, LinkedIn, Pinterest, YouTube, Instagram, etc) may use cookies to facilitate various social media buttons and/or plugins in this site.

If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.